Returns & Exchanges

We want you to love your Kosas products as much as we do, which is why we offer a 30-day return policy for items purchased on our website. If you are not completely satisfied with your clean beauty essentials, we are happy to assist you with a return or exchange.

Return Process

• 1.
  Visit Our Portal

  Head over to our online returns center and enter your order number and zip code to initiate your request.

• 2.
  Select Your Items

  Choose the specific products you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and securely pack your items.

• 4.
  Ship and Refund

  Drop your package off at any carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.